As we approach the end of 2013, it will be interesting to see what the coming year holds for security integration. As those of us in the industry are well-aware, it is becoming more important to differentiate product and service offerings because of a plethora of technologies in the market today.
In the first two installments of this four-part series, we recommended that security system integrators deploy products and solutions that not only address current market needs but can also be expanded and upgraded in the future. To stay ahead of the curve, you will also want a flexible video surveillance platform that is easy to deploy, manage and maintain, with a low barrier to entry.
With growing global competition and increasingly complex technology requirements, the success of security integration firms will be how they can show customers real ROI. In order to do that, they have to continually build on existing relationships and be in tune with customers’ needs. It is not enough to help customers track and document poor service or equipment breakdown after the fact. Firms have to anticipate problems and lessen the negative impact on customers. If you can provide premium products and service, you’ll have lifelong advocates for your business.
With 3VR’s three-tiered Alliance program, security system integrators who sell and install 3VR get exclusive pricing, upsell opportunities and dedicated support. Together on one platform, 3VR and its partners deliver solutions from fraud prevention for financial institutions for theft deterrence and business intelligence for retailers. We make it a priority to provide partners with all the technical support they need, providing training to get you started and continued IT assistance in the field.
Learn how 3VR’s video intelligence platform, powered by our patented, award-winning search engine and video analytics, helps customers dramatically lower investigation times and build stronger cases for law enforcement.